Mary Wedge, Business Development Manager Anglia Crown

“There’s no doubt 2020 was one of the most difficult and challenging years on every front. With staff safety at the forefront, we continued to support our key customers in the NHS and care home sectors to ensure a reliable delivery of our meal service.

Due to unprecedented demand, we increased our capacity to ensure care homes and NHS Trusts received priority deliveries and to help support those who had been hit hardest as a result of the pandemic. Our COVID 19 recruitment drive in May saw the creation of an astonishing 60 new jobs at our factory in Colchester.

In mid-August, we partnered with E R Moffat to bring yet another innovation to our business. The flexible dining solution created, which combined our meals with their service trolley, ensures our customers are able to continue providing meals in a care setting in a COVID safe manner, whilst reducing high volume of patients and or residents gathering in the dining room.

With a fast-changing landscape, we continued to innovate, implementing contactless deliveries and developing a brand-new online training platform for our customers and NHS caterers. The training platform which will be launched in 2021, compliments face-to-face training and looks to include a digital onboarding process for new customers. Our aim is to make working with us stress-free, safe and accessible.

One of the positive industry highlights in 2020, was the launch of the Hospital Food Review, chaired by Phil Shelley. It set out new national standards for improving hospital food and Anglia Crown welcomes its findings and recommendations for improving staff and patient dining as well as well-being. We expect this to be followed up this year with updated Hospital Food Standards, and look forward to reviewing those.

Looking ahead in 2021, we will continue to show our support for the NHS and care sector. We have some new products in development for launch later in the year and I look forward to building on our front running reputation in vegan meals. We are continuing to run selected food tastings, so please get in touch if you would like to sample our delicious meals.”